ServiceStories-July26,2011

This week’s stories!

July is Jumpin! Summer is flying by, it’s been such a busy season with so many great things to see and do, we can’t wait for August and all the fun it will bring too. It’s time to pack up the car and take a trip up to Maine, Ogunquit has lots to offer for all members of the family from fun in sun to relaxing evening strolls in Perkins Cove. Come see why Ogunquit is a favorite vacation destination!

  • Summer means weddings, it is such a pleasure and honor to be the destination for lovebirds.  Janet understands just how important the special day is for the happy couple. She was cleaning rooms when she noticed the photographer snapping shots of the groom to be and his groomsmen. She moved all of the linen and the maid’s cart to the other end of the hallway so that the photographer could take photos of the groom getting ready for his wedding day.
  • Everyone wants to be poolside in the summer, especially during last week’s heat wave. Janet was returning from her break when she noticed a guest who had their hands full with poolside necessities. She assisted the guest with their belongings and made sure the guest had everything they needed to enjoy their fun in the sun.
  • Katie was working at the front desk when a couple walked in looking for accommodations. She  showed them a few different room types and gave them a personal tour of the resort and it’s amenities. The guests were so pleased with all the resort had to offer and the extra time Katie took to show them around they decided to stay with us for four nights.

“Friendly makes sales – and friendly generates repeat business” Jeffrey Gitomer

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!

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