ServiceStories-August24,2011

This week's stories! 

All together we love the Beatles in Ogunquit! Don't miss out on the chance to see "All Together Now" a Beatles tribute band this Saturday at Jonathan's Restaurant. We don't just love the Beatles we also love Ogunquit Beach, there are still plenty of beach days ahead, come and see what you love best about Ogunquit!

  • The beach is a fun and relaxing place, just not the sand you bring home with you. Ashley wasImagesCAPC7206  cleaning one of her rooms when she noticed that the guest had sand in their bed. Knowing how uncomfortable and scratchy sandy sheets can be, she changed all of the linens for the guest so that when they returned for the evening they had fresh comfortable beds. Ahh, now that's relaxing.
  • Jack received a call in the middle of the night that the air conditioner was not working in one of our guest's rooms. He went up to the room to assist the guest and was unable to fix the air conditioner for the guest. He moved the guest to a room just across the hall, but before moving them he checked to make sure that the air conditioner was on and the room was cool for the guest. He also turned on the lights and assisted the guest with moving their belongings. Now that's cool.Mban421l
  •  Families often stay with us and we all know that sometimes a little extra soap is needed or the kids just won't share. Ashley was cleaning a room when she was approached by a guest who requested if they could have a few extra bars of soap. She continued to leave extra amenities for the remainder of the guest's stay.

"A Customer is the most important  visitor on our premises. He is not dependant on us, we are dependent on him" – Unknown

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!

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