ServiceStories-September6,2011

This week’s stories!

Fall is in the air! Fall has much to offer from the beautiful color of the foliage or the refreshing bite of that first Macintosh apple to cool nights spent by the fire. September reminds us of Grandma’s apple pie, there are many great spots for apple picking and we’ve got the perfect spot for you. Don’t forget about Pumpkinfiddle !

  • Guest returned late in the evening  after enjoying the night life in downtown Ogunquit. Guest  was unable to communicate what he needed. The guest approached the front desk and seemed to need some help.  Jack was able to determine that the guest needed assistance finding his room once he placed his room key and photo id on the counter. He assisted the guest to the room and made sure guest was all set before returning the front desk.
  • Beverly was cleaning a room in our West Meadow building when she noticed a guest who was having a bit of difficulty walking to the outdoor pool. She assisted the guest to the outdoor pool. As she walked with the guest, the guest mentioned that they had just had a fabulous lunch at Barnacle Billy’s and it was even better because she got to meet the former President Bush Sr. The guest showed her the photo with the president and was so happy that she decided to stay at the Meadowmere and now had a memorable story to tell all her friends and family.
  • Everyone likes their coffee just the way they like it. Janet was cleaning a stay over room who had  requested splenda for their coffee the first day of their stay. Knowing how important that first cup of coffee in the morning is, she made sure that she supplied the guest with packets of splenda with their fresh supply of coffee each day.
  • Even grandma’s need time off. Beverly was cleaning in the West Meadow building when she was approached by a guest who inquired if she could take a photo of her by the outdoor pool so that she could send it home to her grand-kids. She escorted the guest to the outdoor pool and took her happy picture.

“If we do not lay out ourselves in the service of mankind whom should we serve?” – John Adams

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!

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