ServiceStories-November8,2011

This week's stories!

This time of year is for family and gathering with friends, continue the tradition or make new memories, let us do all the work and you can sit back and enjoy time with loved ones. Try our Thanksgiving Gobbler Package! Don’t forget November is for Shopping, with discounts to the Kittery and Freeport outlets you are sure to find that perfect holiday gift. Still stumped on your holiday list, the Meadowmere Resort sells gift certificates, why not give them the gift that will create memories for years to come!

  • Everyone has a favorite amenity! One of our guests was checking in later in the evening and was2008-08-07 only able to getaway for one night. He was disappointed that he was delayed in his arrival, as his favorite amenity is the pool and he was looking forward to taking a swim. Sheila was able to check him in quickly so that he could enjoy the pool for a few moments before the amenity closed. While she was completing her nightly closing list she made sure to leave the pool as the last amenity on her list so that he could enjoy his swim as long as possible.
  • Weddings are always exciting and they do take some careful planning. One of our guests was interested in the options available to her for a small ceremony on the Marginal Way in late November or early December. Sheila discussed different room types and package stay options available for her desired dates. They went over all the details and different options as well as some great ideas for a small and memorable ceremony here in Ogunquit!
  • We had quite a few guests who stayed at the resort after the early winter weather in October.Rman13136lOne guest in particular had such a great time at the resort that they decided to stay another night even though their power had been restored. Sheila chatted with them about the unseasonal weather and they began discussing options for dinner that evening. The guest mentioned that they loved diners and Sheila suggested that they try the Maine Diner. They loved it! The guests returned and personally thanked Sheila for her great recommendation.

"The purpose of a business is to create a customer who creates customers."  - Shiv Singh

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!

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