This week’s stories!

It’s the most wonderful time of the year! It’s almost here, Christmas by the Sea and we want you to join us for all the festivities. There is still time to take a mini escape from all that wrapping and holiday baking and pamper yourself.  If you still have shopping to do stay with us and receive discounts towards the Kittery Outlets. Still not sure what to get them for the holidays? Meadowmere Resort gift certificates are a great holiday gift, treat that special Santa to a relaxing vacation.

• Guests were celebrating their family gathering for the holidays. Janet noticed that they had a small tree set up in one of their rooms. She retrieved a box of chocolates and wrapped the gift for the guest and left it for them under their tree so that they would have a special treat to enjoy when they returned.
• Many families celebrate with us this time of year. One of our repeat guests was in charge of planning her family’s gathering for the holidays and was very anxious about her dining options for her large group. Sheila was able to assist the guest and make arrangements for her to have a private location and talked with her about all her different options. The guest was able to relax and the holiday gathering was a huge success.
• One of our top guests returned for another stay. Tracy wanted to thank them for their loyal business and wish them a happy holidays. She placed some festive “moose munch” popcorn mix and a holiday card in their room welcoming them back to the resort.

“Always remember – take care of the customer, take care of each other, take care of yourself.”  – Unknown

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!