This week’s stories!

Love is in the air! Still stumped on what to get your sweetheart? Sweep them off their feet with a Valentine’s Package, now that’s Amore. While you are here celebrating the day of love follow cupid’s arrow next door to Jonathan’s and check out John Waite live in concert. Since February is the month for love we wonder what you love most about Ogunquit? We love this quaint seaside town and it’s no wonder why you will too. From shopping to dinning to just relaxing poolside, Ogunquit is made for love.

• Kyle received a call from a guest who was concerned about a muffled noise coming from the area surrounding her room. Kyle was on the case he went to the guest’s room and listened outside the door to determine where the noise was coming from. He was able to pinpoint the source of the noise, it was the theater room. He advised the guest where the noise was coming from and went to turn down the volume to the movie that was playing. He noticed that the movie was ending and it was the music that plays during the credits that was loud and had a lot of base so he turned the movie off completely. The guest was delighted and happy for his help.
• No one wants to pack a damp bathing suit in their luggage it gets everything else wet and makes unpacking at home that much more of a chore. Janet noticed a family packing up their things and getting ready to depart from their family getaway. The mother was picking up the children’s bathing suits and trying to fit them all in the wet compartment of her suitcase. She offered the guest a few extra plastic bags so the bathing suits could be kept separate. The guest was happy for the help and they exchanged stories about “after vacation laundry”.
• Carrie received a call from a guest who was celebrating her daughter’s 11th birthday and so far things were not going as planned. She assisted the guest with their reservation and then had a card and small gift placed in the family suite so that when the birthday girl arrived she felt special on her special day. The mother came down and personally thanked her for the gift and said it put a “big smile on her face after a long day”

“Alone we can do so little. Together we can do so much”  – Helen Keller

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!