ServiceStories-May1,2012

This week's stories!

May Day, May Day, we are in need of a vacation! It’s here and we mean Spring, it’s time to relax and renew enjoy all the beauty that is the Southern Maine Coast. May is for Moms! Show your Mother that you appreciate all she does and take her away to Ogunquit for some relaxation and shopping, check out our Mother’s Day Package. Don’t forget that Memorial Day is coming up, make your plans now and kick off the summer season with our famous Memorial Weekender Package!

  • Brandon noticed guests loading their vehicle and that they had a very large bag that they werePha0258l struggling with, he offered to help and the guest gladly accepted. She joked "we seem to have more items than when we came with". Brandon said he was happy to help and inquired if there was anything else they needed before departing with us. The guest admitted that she wasn't the only person in her party who did "a little shopping" while staying with us, she asked if he could also help her mother who was staying in the South Meadow building as well. He helped all the ladies with their heavy luggage and wished them a safe trip home. The guests were delighted and mentioned how helpful and hospitable Brandon was.
  • Guests love our Oatmeal soap! Crystal was working in the South Meadow building when she was approached by a guest who asked where we get our soap they love it. Crystal let the guest know the soap is produced by a Nutra and offered to get the guest an extra bar for their room. The guest happily accepted. She asked if there was anything else that she could get for the guest to make their stay more enjoyable. The guest mentioned that the tub was a little slippery, she retrieved a rubber mat and left it in their room with a note wishing them a pleasant stay.
  • Let me put that on ice for you! Brandon was cleaning a room when he noticed that the bucketGca0158l that once contained ice was now simply water. He refilled the ice bucket for the guest and left them an additional plastic bag for ice so that when the guest returned they would have nice cold drinks instead of soggy ones.

   "Give trust and you'll get double in return."  - Kees Kamies

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!

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