This week’s stories!

It’s the dog days of Summer! Beat the heat and treat yourself to a summertime getaway to Ogunquit. Relax by the pool or take in a leisure stroll along Ogunquit beach, summer is for enjoying family and loved ones, come see why Maine is called “Vacationland”. Feed your appetite of the finer things, with fine dining and Broadway at the beach, checkout our Ogunquit Playhouse Package.

• Lights, camera, action. Tracy had received tickets to the children’s show at the Ogunquit playhouse but was unable to attend. Later in the day a guest approached the desk and was disappointed about their experience at breakfast. Tracy offered the guest and her two small daughters the tickets to the show. Guest was delighted and it turned a negative experience into special memories for her and her girls.
• For the Jamaican Independence Day the pub makes a luncheon special to introduce the Jamaican food and culture to our guests. Elaine was working in the East Meadow building when she over heard a guest talking with her party about what to do for lunch. She suggested that they try the special in the West Meadow Pub and explained the spices used in the dish that made it so yummy and spicy. The guest were delighted and thanked her for her recommendation and let her know that it was delicious.
• Getting caught in the rain can be spontaneous and fun, except when you leave your car windows down. Janet noticed a guest who was trying to dry up the water from his car after a passing summer storm. She retrieved towels and helped wipe up the seats and door sides and then took the dirty towels so the guest would not need to make another trip to his room.

“Be alert to give service. What counts a great deal in life is what we do for others.” – Anonymous

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!