ServiceStories-October29,2012

This Week's Stories!

Hurricane Sandy is sweeping through we suggest that you hold onto you hats and if you lose power remember that we are here and happy to help. If you find yourself unfortunate enough to be without power, give us a call or stop by, ask about our helping hands storm rate.

  • I'll toast to that! One of our guests who were staying in the Luxury Suite accommodations wereChamp celebrating their anniversary and had brought their wedding day champagne flutes along to celebrate. Janet noticed the glasses left by the fireplace and washed and replaced them so they could enjoy them once more in front of the fire.
  • Sometimes the excitement of vacation can be so grand that you actually forget where you are supposed to go. Whitney was cleaning in our East building when she was approached by two guests who were looking for their room, Whitney discovered that the guest's room was located in the South building and personally walked them over to their room and assisted with their luggage.
  • It's hard to remember where you left your glasses when you can't see them. Trisha, who is fairly new to our team, was cleaning one of our rooms in the Main building when the guest returned looking for his glasses, he admitted that heBlind could not see very well without them and was fairly sure that he had placed them on the bedside table. She assisted the guest and found his glasses behind the table, she retrieved them and polished them off before returning them to the guest. The guest was delighted and happy to be able to see his surroundings once again.

"If we keep doing what we're doing, we're going to keep getting what we're getting." – Stephen Covey

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!

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