This Week’s Stories!

Why not start your New Year’s resolution early with a membership to the award winning fitness facility. There is nothing like the gift of good health for the holiday, show them you care and purchase a gift certificate for a one, three, six month or full year membership to our health club.

• But baby it’s cold outside…A large group of guests were gathered and heading out to walk to breakfast in town. As the ladies departed one of them dropped their earmuffs in the hallway. Ashley found them and dashed out the door to find the group so that the earmuffs could be returned to the guest and she wouldn’t get cold on their walk.
• Perkins Cove is a favorite area for holiday shoppers. One of our first visit guests was looking for directions to the best shopping spots in town. Crystal retrieved a map from the front desk and pointed out a few of her favorite places to go. The guest was delighted and returned with many bags later that afternoon and was happy to report they had checked almost everyone off of their shopping list.

“Rule 1: The customer is always right. Rule 2; If the customer is ever wrong, re-read Rule 1.” – Stew Leonard, CEO Stew Leonard’s

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!