This Week’s Stories!

The holidays are a time to create memories and be with the ones you love. Traveling can be stressful around the holidays and sometimes it feels as there is too much to do and never enough time. If traveling during the holiday season just remember to make a little time for yourself and just breath.

• Traveling with food restrictions can be tricky luckily we have a wonderful and knowledgeable staff who is always willing to make suggestions for each guests’ needs. Kyle maintains the dining binder for the hotel lobby and is very knowledgeable about recommendations in the area. Upon arrival one of our guests inquired where she could dine as she had gluten restrictions on her diet. It was a Tuesday evening and being near the holidays most of the restaurants with gluten-free options were closed. Kyle was able to suggest the Cape Neddick Inn and also called ahead to see if reservations were necessary and to advise the kitchen of the guest’s requirements. Guests returned from dinner and made it a point to stop by the desk to thank Kyle once again for his recommendation and rave about their wonderful dinner.

“If you love your customer to death, you can’t go wrong.” – Graham Day

Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!