This Week’s Stories!
Can’t get enough of this sunshine? Neither can the many staying at Maine family vacation resorts! The Meadowmere personally welcomes many families venturing to Maine for some vacation time. This week included beach day after beach day, building sandcastles and surfing the waves. Soak it all up before summer is over!
• In the height of the season, housekeeping is focused on providing all guests with immaculate rooms as well as easy access to all the amenities they could possibly need. This week, Whitney noticed guests staying with us who had a large family with young children. She kindly approached them to if the family needed any extra linens or amenities for their stay. The family was so appreciative of the generous offer and extra service of extra towels and a linen change on the bed.
•Guests during their stay desired an amenity tray and Janet generously provided the guests with a complimentary tray! The guests were so impressed and grateful for Janet’s gesture. One of the many ways the Meadowmere likes to show their guest appreciation.
• Trisha, hard at work, passed by some guests on the premise who was attempting to take a picture by the courtyard. Trisha approached them to see if they wanted her to take the picture for them. The guests were so happy for the unexpected assistance!
“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
Thank you for letting us share this week’s service stories with you. Each week we hope our little differences help bring a smile to your face – remember, service is not dead. It just took a vacation to Maine!