This Week’s Stories!
This is your last chance to book your romantic getaway weekend for Valentine’s Day! Don’t miss out. It’s a great gift idea that will be perfect for yourself as well! Enjoy our Valentine’s Day package that includes a romantic dinner at either Jonathan’s or the Old Village Inn, a welcome wine and cheese reception, breakfast each morning, and a late check out of 1pm.
• A guest was having difficulty with the shower. Whitney, a housekeeper, offered that the hotel has grab bars to aid her balance. The guest was thrilled and requested that she try it. Whitney then asked if the guest would like a rubber mat and the guest was so thankful as both helped her immensely.
• Guests were having trouble with their heater dial and refrigerator so Tori, a housekeeper, had our maintenance team go take a look at it.
• A couple in the game room tried to get a soda out of the machine. Unfortunately, the machine took the money and did not offer the drink. Matt saw this occur, went to the front desk to get money and went to a different soda machine. He successfully retrieved the drink and brought it to the couple in the game room.
“Every company’s greatest assets are its customers, because without customers there is no company.” -Michael LeBoeuf