Finding an independent family run business these days can be daunting. Bit like a needles in a haystack. But not in Maine. Maine is full of locally owned and operated inns, B&B’s and hotels just like the Meadowmere Resort. In fact, Maine is home to family run businesses across many industries. And our family owned independent Ogunquit hotel is happy to be a part of good ol’ Mainers in business. The Meadowmere Resort was just announced to be a 2014 Maine Family Business Award Finalist. Our Ogunquit hotel’s journey to this point began with a nomination by our friends at IRC Solar, who have watched us work hard at our green hotel programs for many years. Keep your fingers crossed – Awards at announced in May.
One of the reasons for our nomination was our Family Serving Family motto. Every day and every stay we are looking for how to make a trip to see us special. Here are some examples from this past week of how our team is going that little extra:
- Hannah was thrilled to take a reservation for a guest who was coming to celebrate a birthday in Ogunquit. She set up a reminder for herself for when the guest would check in and placed a small box of Harbor Candy chocolates – locally made in Ogunquit Maine – in the guest’s room as sweet surprise.
- Janet was checking on the pub area one morning when a guest asked about this Ogunquit raffle he was hearing about. Janet told him about the amazing chance to win a three night stay at the Meadowmere with massage, dinner, lunch and playhouse tickets. All for a $25 ticket. The guest was excited – so Janet went to the front desk to get more information on how to win and wished him good luck!
- While attending to a guest room, Whitney received a note from the guest saying how happy they were with the service and thanking her for doing such a great job. Whitney returned the favor, taking the time to say thank you and wishing them a wonderful stay – it was her pleasure to welcome them!