Enhanced Housekeeping Standards

A list of cleaning chemicals can be found here.

COMMUNAL AREAS

• PPE will be available upon request for all guests
• All public areas will have magazines and reading materials removed
• Excess items, including directories and bed scarves will be removed from the rooms
• Certain amenities will be closed until further notice 
  • Sauna and Steam Rooms are closed in both locker rooms

• During your stay we will not be providing stayover room service. We want to make sure that your space stays a safe space for you.  Please let the front desk know if you need any additional items or would like any trash and/or linens removed.

ENHANCED MEASURES FOR OUR STAFF

Our staff will be wearing PPE at all required times

• Gloves
• Masks
• Gowns (when working in laundry)
• Frequent removal and disposal is required (no gloves or masks used in more than one room)

Social Distancing Rules Will Be Followed

• Schedules for all members of the housekeeping team will be staggered.
• Contact among team members will be avoided whenever possible.
• Staff must report any symptoms they may have or if they feel a guest may be exhibiting.

Best Practices in Public Areas

• A log of each public area’s disinfection is to be kept
• Prominent signage of amenity closures and requirements will be in place in accordance with CDC guidelines
• All high touch areas will be disinfected at a higher frequency with EPA certified disinfecting products

Best Practices for Housemen

• Social Distancing is imperative among all team members
• Do not agitate dirty linen
• Remove linen from rooms and hallways as quick as possible
• Do not remove linen from bags in laundry unless following laundry attendant protocols

Best Practices for Room Attendants

• Throughout shift, spray and disinfect doorknobs and touchpoints in hallway
• Proper timing for disinfectants to be effective will be followed
• Standard housekeeping procedures will be followed with the additional measures
• Particular attention will be paid to high-touch areas and items including:
  • remotes
  • hair dryers
  • telephones
  • towel rack
  • faucets
  • light switches
  • clocks
  • drawers and door knobs
• Social distancing and PPE protocol will be followed

Best Practices in Laundry

• Social distancing is most difficult here and mindfulness of other’s needs is paramount
• When handling dirty laundry: mask, gloves and gown REQUIRED.
• Full disposal of PPE items when moving from washers to dryers.
• Full disposal of PPE items when moving from machine room to folding room.